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Anti-Spam Live

 
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Anti-Spam Live - 5/12/2008 9:34:01 AM   
archivist

 

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nuflat

Joined: 18 Oct 2006
Posts: 102
Posted: Mon Mar 24, 2008 8:40 pm    Post subject: Anti-Spam Live  
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What is Anti-Spam Live? I see it in the new release but I can't find any info on it.

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exposuresolutions

Joined: 28 Aug 2007
Posts: 29
Location: Falls Church, VA - USA
Posted: Fri Mar 28, 2008 1:49 am    Post subject:   
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Bump, Bump. Anyone?
We are looking for some thoughts before testing it out. There isn't anything within the help file either.
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- Nick

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Alpha1Tec

Joined: 28 Mar 2007
Posts: 143
Location: Bristol UK ISP
Posted: Sat Mar 29, 2008 10:46 am    Post subject:   
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Hi,
Anti-Spam Live is a new anti spam filter option using CommTouch, you will however require a license to use use it which should be available at release of 9.2.

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LUCANET

Joined: 25 Oct 2006
Posts: 330
Location: IceWarp Brasil partner
Posted: Mon Mar 31, 2008 12:56 pm    Post subject:   
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Nuflat,
Exactly, it hasnt been released yet, its only in the beta, thats why theres no info yet... Surely you will have more info soon.
regards,
Flavio

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Alpha1Tec

Joined: 28 Mar 2007
Posts: 143
Location: Bristol UK ISP
Posted: Mon Mar 31, 2008 1:23 pm    Post subject:   
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Hi, Just received an update from Icewarp support: The license for Anti-Spam Live will be available at the beginning of next week, maybe earlier. It will be a separate purchase but they should be able to supply a 30 day trial upon request so that you can evaluate and decide if it's worth it. The pricing is to be specified yet.
You can find more information about Commtouch at http://www.commtouch.com/Site/Products/anti_spam_sdk.asp

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secsol

Joined: 20 Sep 2007
Posts: 74
Location: Denmark
Posted: Mon Apr 07, 2008 10:39 am    Post subject:   
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Well this could be interesting
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SecSol Security Solutions
Please visit us @ http://www.secsol.dk

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tapuz

Joined: 31 Dec 2006
Posts: 40
Posted: Tue Apr 08, 2008 12:10 pm    Post subject:   
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Alpha1Tec wrote:
Hi, Just received an update from Icewarp support: The license for Anti-Spam Live will be available at the beginning of next week, maybe earlier. It will be a separate purchase but they should be able to supply a 30 day trial upon request so that you can evaluate and decide if it's worth it. The pricing is to be specified yet.
You can find more information about Commtouch at http://www.commtouch.com/Site/Products/anti_spam_sdk.asp

So when? when are they going to release that? How much will it cost?

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secsol

Joined: 20 Sep 2007
Posts: 74
Location: Denmark
Posted: Tue Apr 08, 2008 12:21 pm    Post subject:   
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Tapuz: It is already implemented in beta 9.3, but no word yet on pricing.
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SecSol Security Solutions
Please visit us @ http://www.secsol.dk

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cjmoore

Joined: 10 Oct 2007
Posts: 2
Posted: Tue Apr 08, 2008 1:31 pm    Post subject:   
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Hmmm, installed 9.2 this morning and the commtouch software seems to be installed <merak>\Spam\Commtouch.
Also, since upgrading from 9.1.1 to 9.2 my server seems to be accessing http://208.50.223.240/SpamResolverNG/SpamResolverNG.dll? HTTP/1.1" every 30 seconds
References to SpamResolverNG appear to be in commtouch\asapsdk.dll and this file plus commtouch\ctasd.exe are loaded into memory when icewarp starts.

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secsol

Joined: 20 Sep 2007
Posts: 74
Location: Denmark
Posted: Mon Apr 14, 2008 9:53 am    Post subject:   
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Hmm, I recently installed an extra backup server and included was the 30 day trial of Anti-Spam Live. I have been following it closely to see if we should purchase it for the other servers.
The results are not at all impressive... this server acts as a backup MX only and is flooded with spam mails. According to Merak statistics, Anti-Spam Live only took 1.34% (for comparison our custom content filters took 21.06% alone).
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Please visit us @ http://www.secsol.dk

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Alpha1Tec

Joined: 28 Mar 2007
Posts: 143
Location: Bristol UK ISP
Posted: Sun Apr 20, 2008 6:21 pm    Post subject:   
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Hi, We have been testing the new Anti-Spam Live so far all spam has been caught with the usual settings, so there was never going to be much work for the Anti-spam Live. We only considered it to provide an additional layer of protection, at the moment the jurys still out.
More important is the fact there appears to be an issue with the latest version 9.2.1 when Anti-Spam Live is activated it appears to be causing duplicate ghost *.tmp.tmp files in temporary folder Merak\Temp. We have found so far these temporary ghost files are only created when messages in anti-spam log are flagged by Live=N, so far. Messages are still delivered the only way to clear these temporary files is to restart all services.
The ghost files that continue to build up in the cache all have Live report added to message header, while the same duplicate messages that get delivered do not have the Live message header?
Example Live message header:
X-CTCH: RefID="str=0001.0A0B0203.480A5924.00A7,ss=1,fgs=0"; Spam: "Unknown"; VOD: "Unknown"
We were hoping to see the Anti-Spam Live Reason Codes added to header as well as per the manual description which also appears in the anti-spam logs, for example "live=N"?
Does anyone know how to decode the X-CTCH: RefID="str=0001.0A0B0203.480A5924.00A7,ss=1,fgs=0"; Spam: "Unknown"; VOD: "Unknown"?
Has anyone been able to produce a fix for the Anti-spam live feed to work without causing the ghost duplicate files to build up in the queue temporary cache and deliver the messages with the correct message header information?
How did the official production version 9.2.1 have newer files than the Beta overnight releases? It seems to appear that 9.2.1 was never beta tested?

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Alpha1Tec

Joined: 28 Mar 2007
Posts: 143
Location: Bristol UK ISP
Posted: Mon Apr 21, 2008 6:48 pm    Post subject:   
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Hi, Icewarp have now released the 9.2.1 build and console, which has the bug fixes for the above issues.

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nuflat

Joined: 18 Oct 2006
Posts: 102
Posted: Tue Apr 22, 2008 3:17 pm    Post subject:   
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I downloaded version 9.2.0 and 9.2.1 and the Anti-Spam live option is greyed out. So I cannot use it. What do I need to do to enable it?

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Alpha1Tec

Joined: 28 Mar 2007
Posts: 143
Location: Bristol UK ISP
Posted: Tue Apr 22, 2008 5:06 pm    Post subject:   
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Hi, You need a free trial license from Icewarp:
https://www.icewarp.com/web2005/purchase/modify_license/index.html?add_anti-spam_live_trial=1
Post #: 1
RE: Anti-Spam Live - 8/4/2008 1:43:05 AM   
secsol

 

Posts: 36
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Joined: 5/1/2008
From: Denmark
Status: offline
Just to add a note on my previous post:

According to Merak's own statistics Anti-Spam Live is now catching 7,97% as SPAM (not BULK).
However we are unfortunately seeing a very large amount of false positives on the anti-spam live BULK list and have been forced to down adjust to a very low score on these.

_____________________________

SecSol Security Solutions
Please visit us @ http://www.secsol.dk

Official reseller of Eset NOD32 Antivirus and Simple DNS Plus

(in reply to archivist)
Post #: 2
RE: Anti-Spam Live - 10/8/2008 8:04:01 PM   
tritel

 

Posts: 1
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Joined: 10/7/2008
Status: offline
Due to internal reasons, we can't upgrade to the latest version of Merak (We are stuck on version 9.2.1) and so we don't have current support, so our Spam Definitions are not current.  Is there a way to get spam definition updates on a regular basis or not?

(in reply to secsol)
Post #: 3
RE: Anti-Spam Live - 10/9/2008 4:23:14 AM   
IWAdmin DanG

 

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You don't need to upgrade the whole software to be able to get Anti-spam updates. But you do need to have an anti-spam license that is active and has renewal time left. In order to resolve any licensing issues, you'll need to contact sales@icewarp.com. Also, even if your renewal periods have expired, you still can use the free e-mail support at esupport.icewarp.com

(in reply to tritel)
Post #: 4
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