Internal Server Error

IceWarp Server User to User Forum

Forums Register Login My Profile Inbox Address Book My Subscription My Forums

Photo Gallery Member List Search Calendars FAQ Ticket List Log Out

Internal Server Error

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [IceWarp Product Configuration] >> IceWarp Integrated Webmail Server >> Internal Server Error

Page: [1]

Message

<< Older Topic Newer Topic >>

Internal Server Error - 11/14/2008 5:55:57 AM

Ferns

Posts: 2
Score: 0
Joined: 11/14/2008
Status: offline

Hi, i'm using version 9.3.2

My webmail every couple of hours shows this error when one tries to login

Line: 2975
Char: 1
Error: cHTTPRequest.send() - sync - URL server/webmail.php
returned: Internet Server Error [500]
Code: 0

When this happens one cannot login. The fix is to restart the Web/Control service.

I enabled debug logging for the service.

Thank in advanced for your email.
Ferns

Post #: 1

RE: Internal Server Error - 11/14/2008 11:32:00 PM

ICEWARP_BRAZIL

Posts: 37
Score: 0
Joined: 5/1/2008
Status: offline

Hi, Ferns

Really best you open a support ticket, if possible send support remote access (or logs, but I suspect remote access would be best, better check with them), etc... It could be several things, they will have to check if it happens with all accounts or with specific accounts, etc. and gather details from logs, use firebug firefox plugin to gather more info, etc.

You could try to run webmail under fastcgi (do search for it in forum) and also check if you have any messages .tmp or .imap inside your mail folder with letter E (do a search for *e*.tmp and *e*.imap), if you do, either delete them or run PHPfix (see http://forum.icewarp.com/m_60/mpage_1/key_phpfix/tm.htm#60), as there was an issue with filenames that have letter E (Merak no longer generates msgs with such letters). Notice if theres any file with letter E inside temporary upload folders inside /mail, if so delete them.

regards,
Flávio

< Message edited by ICEWARP_BRAZIL -- 11/15/2008 5:52:30 PM >

(in reply to Ferns)

Post #: 2

RE: Internal Server Error - 11/16/2008 11:05:07 PM

Agnlus

Posts: 15
Score: 0
Joined: 10/20/2008
Status: offline

Hi,

Like Flavio says, support-ticket =)

What you can do now is to enable the "Service Watchdog", this will check the Web/Control in the interval of xx/min and if the service is down it will restart it =)

(in reply to ICEWARP_BRAZIL)

Post #: 3

RE: Internal Server Error - 11/17/2008 6:09:55 AM

Ferns

Posts: 2
Score: 0
Joined: 11/14/2008
Status: offline

Thanks guys, I think I found the problem, I had enabled Multi CPU Support...I think that was causing the issue, because it's been 3 days with no errors.

I opened a support ticket, since my webmail is really slow

Thanks!

(in reply to Agnlus)

Post #: 4