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can not get calender or contacts to show up correctly in webmail pro

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can not get calender or contacts to show up correctly i... - 9/15/2008 1:35:07 PM   
bilbus

 

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Joined: 9/6/2008
Status: offline 		 
No matter what i do i can not seem to get it to work.

I have no license for groupware, but the service is started. I was told that i did not need a license for the non shared stuff. anyone now why my contacts and calenders are missing?

Under groupware i added sqlite as the database.
Post #: 1
RE: can not get calender or contacts to show up correct... - 9/17/2008 6:24:29 AM   
IWAdmin DanG

 

Posts: 47
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Joined: 5/1/2008
Status: offline 		This is a question that would generally be better sent to the Support staff at http://esupport.icewarp.com .

(in reply to bilbus)
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RE: can not get calender or contacts to show up correct... - 9/17/2008 11:00:08 AM   
corinthian

 

Posts: 24
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Joined: 5/16/2008
Status: offline 		Either way for the community (and support) to assist would require more information.
* What version are you running?
* Do the logs provide any insight (groupware, error, etc) ? (What level are you running the logs?)
* Do the contact/events show incorrectly or are they not showing at all?
* how are you adding the contacts, import or single via web interface?

Not to imply that we are not having problems, the groupware service in our case appears to function without issue.  I do recall that there were some configuration snafus initially.  In addition, depending on version the was a db connection issue.

lqm

(in reply to IWAdmin DanG)
Post #: 3
RE: can not get calender or contacts to show up correct... - 9/17/2008 12:04:06 PM   
bilbus

 

Posts: 23
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Joined: 9/6/2008
Status: offline 		I solved it my self ..

Aparenly icewarp is not x64 native code .. so it was running in x32. So the ODBC connections i as making were X64 (windows tool) You need to use the 32bit version of ODBC for icewarp. Once i did that worked fine.

< Message edited by IWAdmin DanG -- 9/18/2008 9:01:21 AM >

(in reply to IWAdmin DanG)
Post #: 4
RE: can not get calender or contacts to show up correct... - 9/18/2008 9:00:00 AM   
IWAdmin DanG

 

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quote:

ORIGINAL: corinthian

Either way for the community (and support) to assist would require more information.
 Just wanted to re-iterate that Support does not do any support through the forums. If anyone would like help with this from the Icewarp Support staff they will need to submit a ticket to http://esupport.icewarp.com

(in reply to corinthian)
Post #: 5
RE: can not get calender or contacts to show up correct... - 9/19/2008 9:46:56 PM   
corinthian

 

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quote:

Just wanted to re-iterate that Support does not do any support through the forums. If anyone would like help with this from the Icewarp Support staff they will need to submit a ticket to http://esupport.icewarp.com


My intent was not to imply that Support is available through the forum... just that in requesting help you need to provide good information.

that's all nothing else...

(in reply to IWAdmin DanG)
Post #: 6
RE: can not get calender or contacts to show up correct... - 9/20/2008 2:49:49 AM   
marciohumpris

 

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Joined: 5/1/2008
Status: offline 		Hi, Bilbus

This might be usefull for others, Ive had it happen to me also and I believe it is scheduled to become a FAQ after I talked to IW support about it.

On Windows x64 editions, you should use the ODBC administration tool located at %SystemRoot%\SysWOW64\odbcad32.exe, this will correctly locate the installed Connector/ODBC drivers and enable you to create a Connector/ODBC DSN.

Details: http://dev.mysql.com/doc/refman/5.0/en/myodbc-errors.html#qandaitem-26-1-7-3-1

If someone wants to use mysql as merak storage with win 64 bits, they should use MyODBC 3.5.1 (32 bit) and follow instructions in above link of where to create datasource.

regards,
Marcio

(in reply to bilbus)
Post #: 7
RE: can not get calender or contacts to show up correct... - 9/20/2008 1:03:31 PM   
bilbus

 

Posts: 23
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Joined: 9/6/2008
Status: offline 		yup i posted this fix somewhere else on the fourm, about x64.

Thanks for the information also though

(in reply to marciohumpris)
Post #: 8
RE: can not get calender or contacts to show up correct... - 9/22/2008 9:40:41 AM   
IWAdmin DanG

 

Posts: 47
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Joined: 5/1/2008
Status: offline 		My apologies. I misunderstood the wording of the post. It makes sense now.

(in reply to corinthian)
Post #: 9
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