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Administrator
01-11-2011, 10:31 PM
IceWarp will be taking a much more active role in the new community and will be trying to ensure all posts are answered or escalated to the proper department if the post is more inline with development.

To better serve our customers we will be utilizing the current icons to relay the status of the post.

The following icons mean:

Thumbs Up - This means the post has been properly answered and solved.

Green Arrow - This means the post is being looked at further by the IceWarp support staff for proper resolution.

Light Bulb - This will specify any approved feature request.

Paper Icon - This means the post is requiring information or insight by the development staff.

We are hoping this will make it easier for community users to navigate and find the information they are looking for.

Regards,

The IceWarp Community Team