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niemerlang1
04-17-2012, 02:46 PM
Hi,
I testet it in 2 diferent pcs with windows 7. tool.exe crashes with the message: API utility doesnt work.
Detailles:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: tool.exe
Anwendungsversion: 10.3.6.417
Anwendungszeitstempel: 2a425e19
Fehlermodulname: KERNELBASE.dll
Fehlermodulversion: 6.1.7600.16850
Fehlermodulzeitstempel: 4e21132b
Ausnahmecode: 0eedfade
Ausnahmeoffset: 00009673
Betriebsystemversion: 6.1.7600.2.0.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 8ac1
Zusatzinformation 2: 8ac1acc01b336568d934b77e71fddaba
Zusatzinformation 3: d3ab
Zusatzinformation 4: d3ab485ed53bc7d1455b8481df41381e

What can I do? Icewarp 10.3.5

Thanks
Wieland

bulldust
04-20-2012, 10:23 AM
Hi,
Works fine here on Windows 7 64bit, Icewarp 10.3.5
Try this, when opening command prompt, right click and choose 'run as administrator' then try the tool command again.

If you get the same error please post the command you are attempting to run and I can try it out.

niemerlang1
04-25-2012, 06:16 PM
Hi,
run as administrator doesnt work.
The command Im trying is simple:
tool export account *@* u_mailbox u_name u_password > accounts.txt
Could you test ist?
Thanks
Wieland

bulldust
04-25-2012, 07:02 PM
Works here....Think i recall this issue, is Icewarp by any chance installed in "program files" folder? It might be a directory write permissions issue even though we are running as administrator. I ended up installing mine to d:/Icewarp to avoid such issues that I encountered earlier but cant remember if this was one of them.
Try export to another folder eg
tool export account *@* u_mailbox u_name u_password > c:/accounts.txt