WebMail: File-Upload via AJAX

[CryoGenID]

Hello everybody!

We have problems with the flash-upload with a lot of customers.
We have set up Chrome for a lot of customers to open WebMail via an "application shortcut" and there it happens to a lot of customers that flash upload isn't working.
The upload itself seems to run smoothly (the uploading-indicator works) but at 100%, nothing more happens. The file doesn't get displayed inside the email-headers and you cannot upload any other file.

Sometimes that problem can be solved by deleting all private data, cookies, etc. but after some time it happens again... We can't manually turn off/on flash upload for hundreds of clients whether the customer has Chrome or not, so we need
a working (AJAX?) solution here system-wide ASAP...

And turning off the Flash Upload is also a bad idea because most customers think that the file doesn't get uploaded as they have no upload-percentage indication whatsoever if not using the Flash upload...

Best regards,

Chris

[marciohumpris]

Hi, Chris

I agree. There must be some better way. Flash might have its days counted and its just several issues that can happen as per other posts, if you have HTTP to HTTPS redir with wildcard there are problems, if user has a bad Flash install, Firefox under HTTPS with cert from untrusted authority, etc.

There is an option to disable per user, but its that basic feature one expects to work and doesnt want customer calling you at nite saying he cant upload a file And like you said, multiple file selecting, progress bar, are great features we dont want to live without.

And the thing is the errors are unfriendly, error 302, etc... I suggested perhaps they can add to the error "Error 302. Please disable flash upload in settings", would at least be a chance of user solving it himself.

I even gave the idea of having 2 buttons like Wordpress has, Flash upload and normal upload. At least the usability wouldnt be affected.

But Ajax seems like a really good idea, hope its doable

Regards

[marciohumpris]

I was told in 10.4.0 the upload itself is serviced by HTML5 and only the progress indicator runs in Flash.

HTML5 file upload is used on all WebKit, Mozilla, Opera browsers. If not compatible, Flash is used (IE). If not installed, it falls back to normal HTTP upload.

Regards

[CryoGenID]

Marcio,

thanks for the update!
Well that looks good as that crappy Flash-Upload is always breaking down inside Chrome... :-)

So we are looking forward to 10.4 ;-)

Best regards,

Chris