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hotmail cant receive my messages

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hotmail cant receive my messages - 10/14/2008 7:13:55 PM   
carlos3121

 

Posts: 1
Score: 0
Joined: 8/17/2008
Status: offline 		Hi All,

Only Hotmail cant receive my messages.
Somebody can help me,any ideas.
This is my SMTP logs.


64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 Connected
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 >>> 220 xxx.com ESMTP Merak 8.0.3; Tue, 14 Oct 2008 21:24:18 -0500
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 <<< EHLO maquina1
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 >>> 250-xxx.com Hello maquina1 [64.76.191.66], pleased to meet you.
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 <<< MAIL FROM: <carlos@yyy.com.co>
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 >>> 250 2.1.0 <carlos@yyy.com.co>... Sender ok
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 <<< RCPT TO: <juanbejarano2008@hotmail.com>
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 >>> 250 2.1.5 <juanbejarano2008@hotmail.com>... Recipient ok; will forward
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 <<< RSET
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:18 -0500 >>> 250 2.0.0 Reset state
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 <<< MAIL FROM: <carlos@yyy.com.co>
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 >>> 250 2.1.0 <carlos@yyy.com.co>... Sender ok
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 <<< RCPT TO: <juanbejarano2008@hotmail.com>
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 >>> 250 2.1.5 <juanbejarano2008@hotmail.com>... Recipient ok; will forward
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 <<< DATA
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 >>> 354 Enter mail, end with "." on a line by itself
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 *** <carlos@yyy.com.co> <juanbejarano2008@hotmail.com> 1 2024 00:00:00 OK
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:21 -0500 >>> 250 2.6.0 2024 bytes received in 00:00:00; Message accepted for delivery
SYSTEM [00001A68] Tue, 14 Oct 2008 21:24:21 -0500 Client session DNS server 200.31.xx.xx issuing MX query for "hotmail.com"
SYSTEM [00001A68] Tue, 14 Oct 2008 21:24:21 -0500 Client session DNS server responded with 0 (OK) [4]
SYSTEM [00001A68] Tue, 14 Oct 2008 21:24:21 -0500 Client session Connecting to "mx1.hotmail.com"
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:22 -0500 <<< QUIT
64.76.191.66 [000005B4] Tue, 14 Oct 2008 21:24:22 -0500 >>> 221 2.0.0 xxx.com closing connection
SYSTEM [000005B4] Tue, 14 Oct 2008 21:24:22 -0500 Disconnected
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:24 -0500 Client session Connected
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:24 -0500 Client session <<< 220 bay0-mc1-f3.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:24 -0500 Client session >>> EHLO enlacewifi.com
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session <<< 250 OK
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session >>> MAIL From:<carlos@yyy.com.co> SIZE=2206
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session <<< 250 carlos@yyy.com.co....Sender OK
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session >>> RCPT To:<juanbejarano2008@hotmail.com>
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session <<< 250 juanbejarano2008@hotmail.com
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session >>> DATA
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session <<< 354 Please start mail input.
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session <<< 250 Mail queued for delivery.
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session *** <carlos@xxx.com.co> <juanbejarano2008@hotmail.com> 1 2206 00:00:00 OK
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session >>> QUIT
65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session <<< 221 Closing connection. Good bye.


Please note this line :  220 bay0-mc1-f3.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.
 
this line only appear when hotmail not receive my messages.
 
I will appreciate all suggestions.
 
thanks
 
Carlos
Post #: 1
RE: hotmail cant receive my messages - 10/18/2008 2:58:26 AM   
marciohumpris

 

Posts: 362
Score: 2
Joined: 5/1/2008
Status: offline 		Hi, Carlos

Are you sure it didnt go into Hotmails junk folder?

Hotmail is the worse system ever (along with Yahoo) when it comes to receiving emails.

Notice that their server says the email was received!

65.54.244.8 [00001A68] Tue, 14 Oct 2008 21:24:25 -0500 Client session <<< 250 Mail queued for delivery.

The fact is, Hotmail DELETES MESSAGES after they were received (as you can do in Merak in antispam if you set it to delete msgs with high score). If you email them, they will send you a big questionarie with dozens of questions, including asking you to join some Microsoft antispam service, adding SPF, etc.

You can try to contact Hotmail about it, send them the logs, the original message that was sent.

Check out: http://postmaster.live.com/

See the last post on this page: http://success.grownupgeek.com/index.php/2007/10/09/550-your-e-mail-was-rejected/

So besides adding SPF and trying to contact them, the best option IMHO is to use IceWarp's great ROUTING feature inside SMTP. This way you can reroute all emails to @hotmail.com via some other SMTP server that can deliver it to them. Its the easiest way out.

regards,
Marcio

(in reply to carlos3121)
Post #: 2
RE: hotmail cant receive my messages - 11/5/2008 12:54:31 AM   
triangulum

 

Posts: 20
Score: 0
Joined: 5/2/2008
Status: offline 		Hi Marcio

I've been looking into setting up the routing function and I don't understand it at all (I've read the help file and Googled it as well) - can you give a brief explanation, for dummies like me, of how to set it up.  All I want is for mail from any of my domains to reroute through another SMTP server if the message is sent to "hotmail".

Chris...

(in reply to marciohumpris)
Post #: 3
RE: hotmail cant receive my messages - 11/10/2008 1:36:09 AM   
marciohumpris

 

Posts: 362
Score: 2
Joined: 5/1/2008
Status: offline 		Hi, Chris

Sure. Check here: http://esupport.icewarp.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=496

Basically go to Mail Service/SMTP Service/Routing, click on Edit file and copy this:

hotmail.com=%%alias%%@hotmail.com;4;relay.isp.com

Change relay.isp.com with the IP of the SMTP you will use to route msgs to Hotmail.

The above setting will work only if your outgoing IP is set as an IP that can relay at the server relay.isp.com. If not, you can use the syntax that uses SMTP Authentication (see FAQ).

Note the #4 in above syntax, if you double click on the rule you created you will see it refers to the checkbox Sender must be authentication and this should be ON (marked), or else anyone can relay to the destination you defined (hotmail.com).

Hope it helps.

regards,
Marcio

(in reply to triangulum)
Post #: 4
RE: hotmail cant receive my messages - 11/10/2008 2:54:19 AM   
triangulum

 

Posts: 20
Score: 0
Joined: 5/2/2008
Status: offline 		Thanks Marcio.

(in reply to marciohumpris)
Post #: 5
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