WebMail - Page Not FOUND (Full Version)

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scilla -> WebMail - Page Not FOUND (9/4/2008 10:08:36 PM)

Hello
i've two Merak MailServers
In one of this i've this problem : the WebMail said (a lots of time) PAGE NOT FOUND.
There are some errors to charge Frame (skin Outlook 2003).
But some time ago....i haven't this problem!

I think immediatly to a connectivity/client problem, but if i navigate the webmail of the other server i've no problem. The Merak version is 9.2.1
I've just try to:
- move the HTML folder
- replacethe HTML folder with the one from another server
- change the location of storage disk
- change the location of users (webmail) folder.

I've not dound the solution.
I'm thinking to rebuild the entire server.



marciohumpris -> RE: WebMail - Page Not FOUND (9/6/2008 1:37:47 AM)

Hi,

I can only imagine some type of problem with path in the web server, although you say it happens just sometimes, really strange. You can always try to backup merak/config/webserver.dat (where settings for web sites such as webmail are) and also rename html/webmail and reinstall so IceWarp replaces with fresh files. Maybe also activating web server logs can help. If you dig around a bit in such a way you will surely fix it. When it fails, try to load some test htm page on the root of web server. Worse case yes you can do a fresh install, but you should be able to pinpoint the problem and replace just those problematic files or configuration.

Case needed, I suggest you contact support.

Hope it helps.

regards,
Marcio



scilla -> RE: WebMail - Page Not FOUND (9/8/2008 3:54:32 AM)

Hello
THIS IS A VERY VERY STRANGE PROBLEM!

I've rebuilt the server. (New server, Merak Reinstall, ecc.)
I've assigne 2 ip address to the server.
If i use ONE of this (main)....my WebMail is "destroyed". It don't charge the css, or frame, etc.
If i use the other Ip, it's all OK.

But....Windows 2003 have some connection limit on tcp/ip?



ppouranos -> RE: WebMail - Page Not FOUND (9/8/2008 11:44:28 PM)

Hello, Ihave exactly the same problem !!
I run only one Merak server, and about 8 hours ago the webmail ceased to respond and send a "page not found" message...
The "old" webmail continued to run for a while. Now both does not.
I reinstalled Merak, checked the services, reboot the server... nothing. All other services and connection on the server are OK. Only the webmail fails....
Any idea ???
Thanks



marciohumpris -> RE: WebMail - Page Not FOUND (9/13/2008 4:38:22 AM)

Guys,

Really strange, have never seen this, maybe best to open a support ticket. Have to understand if its a path issue or whats going on, put some HTM page in the root path defined in web server, see if it loads (try to load /admin), etc. Maybe youre having performance issues and webmail is going offline, but thats not a reason for showing page not found. In case of performance issues you can run Webmail pro in FastCGI (do a search on forum, there are tips).

regards,
Marcio



Bummer -> RE: WebMail - Page Not FOUND (9/15/2008 6:47:58 AM)

Hey guys,

I don't think the re-direction or page forwarding is working on the Windows boxes. To get mine to work, I had to do the following with the login.js file.

--------------------------------------
this.sServerURL = 'proxy.php';
this.sClientUrl = 'http://YourMailServer.com/webmail/';
--------------------------------------

What that does is give a direct link instead of having to worry about the redirection. It works great.

Now the problem is when people logout. When they logout, they are returned to the IceWarp/Merak login page. They are NOT returned to the external login page. Does anyone know the file(s) responsible for this? A direct link my need to be placed there so that people are returned to the external login page.



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